Comments on: CNW Group: Banks risk alienating customers

By: The Price of Everything » How banks can be pillars of the community in the 21st century

Fri, 03 Nov 2006 20:57:53 +0000

[...] UPDATE: Bankwatch points out the flip side of community: online alienation. Bookmark to: [...]

By: Colin

Colin — Wed, 18 Oct 2006 00:19:59 +0000

Ed … thats the $ 64,000 question right there. That could also be the “money shot”.

By: Banks risk alienating customers - 2 « Bankwatch

Banks risk alienating customers - 2 « Bankwatch — Wed, 18 Oct 2006 00:17:37 +0000

[...] Which banks understand the web lifestyle? ← CNW Group: Banks risk alienating customers [...]

By: Ed Terpening

Ed Terpening — Wed, 18 Oct 2006 00:16:02 +0000

The study resonates with me. Banks may bridge this gap with “participation era”/web 2.0 approaches like blogging, but can we ever match the feeling of personal service at a branch?

By: mschoeffler

mschoeffler — Tue, 17 Oct 2006 22:26:29 +0000

From http://profitdesk.com/content/2006/10/17/how-banks-can-be-pillars-of-the-community-in-the-21st-century/

“UPDATE: Bankwatch points out the flip side of community: online alienation.”