Comments on: Forrester Research: CRM Market Size And Forecast, 2006 To 2010

By: JP

JP — Fri, 21 Sep 2007 17:49:56 +0000

User adoption of CRM applications, or any software, is always a challenge. The key is to trade off the upfront investment with the potential of sales team adoption. PipelineDeals has tackled this with a low barrier to entry and a simple CRM interface. We welcome you to try us.

~JP
http://www.pipelinedeals.com

By: Putting data to work for the bottom line « Bankwatch

Putting data to work for the bottom line « Bankwatch — Tue, 31 Oct 2006 17:37:22 +0000

[...] I wrote about the frustration with CRM recently. [...]

By: Colin

Colin — Mon, 23 Oct 2006 13:28:23 +0000

Agree re CRM. But at least the potential exists for BPM to provide automated/ simplified processing to replace manual processes, whereas CRM introduces net new processes.

By: Dan

Dan — Mon, 23 Oct 2006 13:16:39 +0000

Question: would banks be any more competent at implementing BPM than CRM? I’m one of those people who thinks that CRM is a great tool but that very few companies deploy it correctly. I have no reason to think banks would improve their performance by trading bloated technology for bloated process.

By: Computerworld Malaysia - New Avanade CRM product « Bankwatch

Computerworld Malaysia - New Avanade CRM product « Bankwatch — Mon, 23 Oct 2006 04:04:02 +0000

[...] Which banks understand the web lifestyle? ← Forrester Research: CRM Market Size And Forecast, 2006 To 2010 [...]

By: Colin

Colin — Mon, 23 Oct 2006 03:30:20 +0000

Now that sounds like a cool suite of apps.

By: Improving New Account Opening

Improving New Account Opening — Mon, 23 Oct 2006 02:21:11 +0000

Next Generation BPMS – does it need CRM?

I’m thinking of an all-encompassing business suite that incorporates not just process and all of its supporting capabilities, but also content, integration, collaboration, security, identity, metadata repository and a host of supporting admin and con…