http://thebankwatch.com/2007/01/13/gethuman-standard-and-some-thoughts-on-customer-service/ Tracking the evolution of financial services Thu, 10 May 2012 08:01:43 +0000 hourly 1 http://wordpress.com/ http://thebankwatch.com/2007/01/13/gethuman-standard-and-some-thoughts-on-customer-service/#comment-7400 Fri, 16 Feb 2007 06:44:44 +0000 http://bankwatch.wordpress.com/2007/01/13/gethuman-standard-and-some-thoughts-on-customer-service/#comment-7400 Thanks Dave …. added to the post.

]]> http://thebankwatch.com/2007/01/13/gethuman-standard-and-some-thoughts-on-customer-service/#comment-7394 Thu, 15 Feb 2007 15:10:28 +0000 http://bankwatch.wordpress.com/2007/01/13/gethuman-standard-and-some-thoughts-on-customer-service/#comment-7394 There is also ivrhacks which is a database of US, UK, Australian and Canadian shortcuts to company IVR systems.

]]> http://thebankwatch.com/2007/01/13/gethuman-standard-and-some-thoughts-on-customer-service/#comment-7010 Sun, 21 Jan 2007 02:24:23 +0000 http://bankwatch.wordpress.com/2007/01/13/gethuman-standard-and-some-thoughts-on-customer-service/#comment-7010 well said, Paul.

]]> http://thebankwatch.com/2007/01/13/gethuman-standard-and-some-thoughts-on-customer-service/#comment-6999 Sat, 20 Jan 2007 11:27:29 +0000 http://bankwatch.wordpress.com/2007/01/13/gethuman-standard-and-some-thoughts-on-customer-service/#comment-6999 yeah it is funny how 20 years ago we all knew our neighbors and were friends with them… now we rush home, slam the door, and ignore our neighbors… nice to see something bringing the ‘human factor’ back to life.

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