Comments on: Is there a deep shift occurring, where internet becomes “the” channel? http://thebankwatch.com/2007/10/02/is-there-a-deep-shift-occurring-where-internet-becomes-the-channel/ Tracking the evolution of financial institutions Mon, 13 Feb 2012 00:48:52 +0000 hourly 1 http://wordpress.com/ By: Dan Dickinson http://thebankwatch.com/2007/10/02/is-there-a-deep-shift-occurring-where-internet-becomes-the-channel/#comment-18016 Fri, 05 Oct 2007 16:15:08 +0000 http://bankwatch.wordpress.com/2007/10/02/is-there-a-deep-shift-occurring-where-internet-becomes-the-channel/#comment-18016 There may be a shift, we’re very early in the curve. Remember, the large banks are still at least a decade away from considering the internet channel a major part of their operations.

]]> By: Colin http://thebankwatch.com/2007/10/02/is-there-a-deep-shift-occurring-where-internet-becomes-the-channel/#comment-17982 Thu, 04 Oct 2007 20:40:41 +0000 http://bankwatch.wordpress.com/2007/10/02/is-there-a-deep-shift-occurring-where-internet-becomes-the-channel/#comment-17982 Thanks Michel …. the real challenge that interests me is for large Banks to adapt/ adopt. They have a model that has worked for 200+ years, and makes, in the case of Canada, the largest profits of any national company. In that state, and from that perspective, how do you innovate and still manage the perceived risk to the bottom line, and the share price.

]]> By: Michel Savoie http://thebankwatch.com/2007/10/02/is-there-a-deep-shift-occurring-where-internet-becomes-the-channel/#comment-17970 Thu, 04 Oct 2007 12:29:51 +0000 http://bankwatch.wordpress.com/2007/10/02/is-there-a-deep-shift-occurring-where-internet-becomes-the-channel/#comment-17970 To give my POV on your question, I would have to say, Yes, the internet will become THE channel. The majority of Gen X may never fully adopt the digital lifestyle, however, as we’ve seen with Gen Y, digital lifestyle is not something that needs to be adopted, but something that is just lived due to circumstance.

Just as it would be terribly difficult to find a company that did not adopt the telephone, it will eventually be equally difficult to find companies that did not adopt the internet as a the channel. Companies that are slow to adopt may find themselves struggling to renew their client base and widening the gap between them and their clients.

There isn’t a model for success through the internet, but companies that are able to innovate will be the creators of the model, if there is one at all, and will come out of the shift, if there is an end to the shift, on top. This is a very interesting and exciting time for people who like change!

Cheers,

Michel
Host, RBCp2p

]]> By: Elaine http://thebankwatch.com/2007/10/02/is-there-a-deep-shift-occurring-where-internet-becomes-the-channel/#comment-17945 Wed, 03 Oct 2007 16:18:50 +0000 http://bankwatch.wordpress.com/2007/10/02/is-there-a-deep-shift-occurring-where-internet-becomes-the-channel/#comment-17945 Thanks for this. I’ve read it through a couple of times, trying to square it up with my experiences in recent usability testing at my job. I still don’t know what to DO, exactly, but it’s given me something to chew on. :)

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