Comments on: Account alerts are not addressing customer needs

By: Colin B.

Colin B. — Wed, 06 Feb 2008 14:02:50 +0000

Question: do adopters of mobile alerts skew younger at all? since this is the group that is harmed more by overdraft charges, it seems they would be most likely to use a service that alerts them to potential overdrafts and protects them from avoidable fees.

By: Colin

Colin — Wed, 06 Feb 2008 06:08:18 +0000

Gene… thats interesting. Sounds like what you are suggesting is that people will respond to customisation capabilities.

By: Colin

Colin — Wed, 06 Feb 2008 06:05:31 +0000

Thanks all for the ESL lesson to this Scotsman!!!!

By: Dan Dickinson

Dan Dickinson — Tue, 05 Feb 2008 17:15:58 +0000

@Jeffry: may not be a typo. Colin is Scottish after all…

By: Gene Blishen

Gene Blishen — Tue, 05 Feb 2008 01:37:54 +0000

This is somewhat contrary to what we have seen with our alert product these last 3 years. The important point is that the end user needs to define the parameters of receipt of alerts and not just offer global alert mechanisms.

By: Jeffry Pilcher

Jeffry Pilcher — Mon, 04 Feb 2008 18:24:48 +0000

Typo in headline: “no” should be “not”