The Bankwatch

Tracking the consumer evolution of financial services

Archive for the ‘Uncategorized’ Category

City of Toronto asks court to shut down Uber


Toronto is on the verge of a major step backwards as 2 days of court hearings on the City request to shut down Uber finishes.

The judge is practically telegraphing a negative result by indicating this will surely go to Appeal, although Uber note they may not bother.

Court hearing into City of Toronto’s request to shut down all of Uber’s operations wraps up after two days of arguments

Written by Colin Henderson

June 2, 2015 at 19:29

Posted in Uncategorized

Google I/O


I’m watching Google I/O and some interesting developments. Watching on Apple TV and nothing blew up so far.

Biggest item of note.  Mobile is not a section of the conference.  Mobile is the conference with Android front and centre.  There is much voicing between comparisons on iOS and Android and I’ll avoid that  here are some real differentiators from Google

Some notes:

  • Android pay- super simple especially when tied to fingerprint recognition. This outs pressure on hardware manufacturers to get on with this feature.
  • type c USB support for Android
  • sleep mode that provides long battery usage
  • Watches – even have a Brit announcing. Watch is always on but still careful with battery usage. Another continuation of battery conservation. Map remains on he watch while walking around. “Just a glance away”.
  • Emoji recogniser- there seems to be a mini emoji battle underway. Probably advantage Google on that.
  •  Nest: Internet of things. + android and Chrome. OS and communication layer. Project Brillo. Derived from Android but at the kernel layer. Minimal system requirements, board silicon support and sting security support.
  • Internet of things that talk to each other. Standardized schemas. Door, lock, camera with consistent communication schemas.
  • Example: recipe app using Brillo can turn on your Brillo enabled oven.
  • Brillo is scaled down version – Weave is full stack
  • machine learning investment: deep neural networks
  • 30 layers involved in image search using machine learning.
  • Google Now and Inbox providing everything you need in context of moment
  • aparna from Google now
  • last train home in Tokyo
  • new open house in your neighbourhood
  • etc
  • understand your context
  • What, where you are and when
  • context engine
  • 100 million places
  •  Google knowledge Graph
  • 100 billion entities from restaurants to baseball teams
  • infonfrom apps ingested into Google Now
  • Now on Tap – new capability
  • whats his real name ( knew listening to Skrillex)
  • somewhat similar to force press on new Mac. Offers context of a word by holding it longer on mobile. Slick and not hardware dependent.
  • Understands get the dry cleaning from chat and creates a reminder.
  • Available to developers. Wonder where this’ll go. Visions of Tom Cruise and Minority Report
  • context of the moment
  • Now – Photos
  • Google Photos
  • home, organize, share and save
  • auto organize by people or places
  • auto group by person
  • snowstorm in Toronto – searches photos that match Toronto and snow
  • select and get a link – still shows the photos in high quality
  • unlimited storage for free (my brother will appreciate that)

Written by Colin Henderson

May 28, 2015 at 21:38

Posted in Uncategorized

RBC add Mobile Cheque Deposit


RBC join the Mobile Deposit club in Canada. This leaves ScotiaBank and BMO of the big 5 Bank without this mobile service.

Written by Colin Henderson

May 21, 2015 at 09:41

Posted in Uncategorized

Krebs has it right – you are the one who has been hacked


How many times do we hear that another site has been hacked, whether icloud, twitter, Facebook, Sony and now Starbucks.

The media generally does an extremely poor job on describing these situations, and the average user just gets confused. This is a different scenario than Target

Krebs sums the recent Starbucks situation up well here.

Starbucks Hacked? No, But You Might Be

Those customers had all chosen to tie their debit accounts to their Starbucks cards and mobile phones. Sullivan allowed in his story one logical explanation for the activity: These consumers had re-used their Starbucks account password at another site that got hacked, and attackers simply tried those account credentials en masse at other popular sites — knowing that a fair number of consumers use the same email address and password across multiple sites.

How many of you and others use the same username and password for more than one site? And perhaps one of those sites is the latest app du jour that you signed up for. It is perhaps a beta, and no hardening or monimal security controls are in place.

When bad guys hack into that site with relative ease they now have a large set of email addresses and passwords. They can also get those credentials from a key logger that sits on your computer after that malware you inadvertently downloaded last month.

Now all the bad guys have to do is run those credentials against all the popular cloud sites, social media sites, and of course some will be successful. Once they get a successful log in that site has ‘been hacked’ in the eyes of the media.

Its tempting to use a low difficulty and common password for multiple sites that you are signing up for to try out. However, NEVER use the same password more than once where financial information, credit cards e-commerce are involved. You will eventually be caught out, and that easy password on app.com will give the bad guys access to your credit card or worse.

Krebs has it right Starbucks users. You have been hacked. The bad guys just logged into that site as you.

Written by Colin Henderson

May 19, 2015 at 09:29

Posted in Uncategorized

GCHQ marks the importance of Alan Turing in a symbolic gesture


This is definitely in the so sad, but never too late category.

Alan Turing is a god to anyone who knows anything about computing history. He also happened to be one of the single greatest contributors to the Allied victory over the Nazi’s as documented in the recent film “The Imitation Game”. His brilliance is obvious.

“Turing was elected as a fellow at Cambridge at the age of 22, and he published his most influential paper, “On Computable Numbers,” at 24.

While his brilliance is undoubted, the film takes liberties no doubt to make it more viewable for mass audiences.

It is unfathomable to us today that a mere 7 years following the war in 1952 Turing was found guilty of homosexuality and chemically castrated. He committed suicide shortly thereafter.

The most symbolic gesture in his remembrance is not the movie. GCHQ which is basically the great grandchild of Turing’s work, today marked the occasion.

Written by Colin Henderson

May 17, 2015 at 17:45

Posted in Uncategorized

BMO introduces iOS TouchID to log into online banking


BMO has introduced Apple iOS TouchID for online banking. This fully logs the customer into the moble app. I cant get a proper screen shot because I as soon as I touchID the phone to take the pic it logs me in :-)

For the first attempt this agreement screen is required.

Written by Colin Henderson

May 15, 2015 at 13:41

Posted in Uncategorized

California Business Bank introduces MyCBB


“My CBB is a technology focused internet based bank with a personal touch – concierge level service when you want to speak to a real person” – Peter Braunz, CIO.

In speaking to Peter Braunz, he considers MyCBB is almost unmatched in the industry with their flagship product which is MyCBB Free Checking with interest.

The account offerring is very clear, simple to understand and with no complicated terms. Similarly the all important mobile site is clean and simple.

Making the switch to digital first is a big change for any existing bank and in speaking with Peter the bank has wholeheartedly taken on the challenge to re-present the bank with great success.

This included not small challenges of re-branding, changes to their core systems and to their payments platform.

The offerring deals with the challenge of fully digital or not by combining mobile/online with concierge call centre service. The public web site uses the latest endless vertical stream approach.

Some of the other features from the bank;

MyCBB is a technology focused bank for the smart consumer. Like you, we believe that accounts without fees and good rates are not mutually exclusive. We are dedicated to giving our customers great products, on a great mobile and online platform, at great rates. At MyCBB you won’t find hidden fees, teaser rates, or poor customer service. Technology when you want it, concierge level service when you want to speak to a real person. Banking for you. MyCBB is a division of California Business Bank.

No hidden account fees or bait and switch rates.

has a nationwide network of surcharge free ATMs – free access to over 24,000 ATMs nationwide

MyCBB is customer focused – employees dedicated to providing our customers great products, competitive rates and a friendly service with a personal touch.

Written by Colin Henderson

May 15, 2015 at 12:56

Posted in Uncategorized

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