The Bankwatch

Tracking the consumer evolution of financial services

New Vision Online : Firms to provide total e-banking services

 I’d say its pretty darned exciting for a country to be entering the world of online banking from scratch, as in this example in Uganda.  I think too there will be lessons we can learn, from watching such implementations because they will likely avoid the mistakes we al made when we started this gig 10 years ago. 

Key lesson for me, is walk, don’t run.  Pace yourself, and do it right remembering the customers who use the online banking service.

Total online banking solutions will be provided in the country. This follows a partnership between Solutions for Business, a local company, and Dubai-based technology solutions provider Ducont. Saddiq Mwai, the executive director of Solutions for Business, said the new technology would make sms banking popular because of the wide coverage of telephone usage in the country.

“Bank Companion, one of the products, provides banks with an opportunity to make customer services electronic. It is a multi-channel client delivery system that will interface with the bank’s core system, enabling you to provide Internet and wireless banking services,”  Mwai said.

Mobile Payments Solution enables financial institutions and merchants use mobile phones and Internet as mass distribution channels. Notis enables customers obtain information from a company’s database by sending sms or e-mail messages. It also enables companies reach their customers through sms and e-mail.

Source: New Vision Online : Firms to provide total e-banking services


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Written by Colin Henderson

October 5, 2006 at 18:50

Posted in Online Banking

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