The Bankwatch

Tracking the consumer evolution of financial services

Bank of Stockton (16 branches) introduce Clairmail solution

Clairmail will be announcing implementation of their product with Bank of Stockton, in California. BofS is a 16 branch operation, and this is indicative of how smaller institutions do not have to let the big guys beat them on funtionality.

On-Demand Account Management – Bank of Stockton customers can check their balances, view their account history, and conduct transactions such as fund transfers.

Actionable Alerts – Customers can receive and respond to 2-way alerts for cases such as low balances or check overdrafts, along with the ability to approve or deny certain types of transactions.

I like this type of solution, because it creates stickiness, and enhances customer loyalty.

For additional discussion on the solution, and the strong security aspects, refer this earlier post.

Written by Colin Henderson

May 15, 2007 at 18:54

Posted in Wireless

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