The Bankwatch

Tracking the consumer evolution of financial services

WordPress grows beyond 1 million blogs

WordPress, the service I use, has gone over 1 million blogs. When I set up with them, in Jan 2006, there were about 300K if I recall.

1,002,584 blogs on WordPress.com.

WordPress does everything well, but the main thing I like is the constant iterative improvement. Yes they have the best comment spam filter system of anyone, bar none, but the improvements are continuous ( I have had 11K spams in that 17 month interval).

A few months ago they operationalised domain mapping, which allowed me to use thebankwatch.com for this WP hosted blog, even though the real underlying address is bankwatch.wordpress.com. Then today they organised email, so that I can use name [at] thebankwatch.com. In between there have been many, many other small improvements.

Relevance to Bankwatch:

I think there is a lesson here for Banks and online banking. Improvement in technology does not have to be a big bang. In fact, its better not to be a big bang, rather smaller iterative improvements, that allow careful review and monitoring, to ensure the code is still all hanging together, before you move on to the next improvement.

Written by Colin Henderson

May 24, 2007 at 17:24

Posted in Online Banking

2 Responses

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  1. I couldn’t agree with you more. So often, credit unions at least, are hesitant to “change” anything on their site for fear of confusing their membership or don’t want to make any changes to online banking for the same reason. WordPress is a perfect example of how to make small, hearty changes that dramatically improve the user experience.

    Robbie Wright

    May 24, 2007 at 18:03

  2. Great point. For ten years banks have been chasing the “great killer app”. What WordPress proves is that you might be better off just stumbling onto the “the killer tweak”.

    rshevlin

    May 25, 2007 at 07:53


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