The Bankwatch

Tracking the consumer evolution of financial services

examples of banks as leaders in web 2.0 ??

I was reading this interesting post from Cindy, when it really caught my attention with this point made near the end!

Innovation and Transformation Wings: Social Networking : Good for Business or Not?

At this stage in the Canadian landscape there are some leaders in developing innovative Web 2.0 approaches in companies like: Bell Canada, MTS Allstream, Royal Bank of Canada, TD Canada Trust, and early days for Bank of Nova Scotia and CIBC as well.

I am pretty familiar with RBC’s efforts, at least on the customer external facing web, but not at all with CIBC, TD, BNS, or CIBC, as upcoming posts will review. Anyone care to help me out, with examples of what those banks are doing in a social/ web 2.0 context? Especially if it is internal and staff use only, some examples would be very useful.

Written by Colin Henderson

July 5, 2008 at 14:53

3 Responses

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  1. If you get any response I’d be interested in these examples too. I’m currently interning at a Swiss based usability consulting firm and I’m compiling information about upcoming trends in banking. Your blog is definitely a good starting point for lots of interesting material.



    July 9, 2008 at 08:54

  2. @Christian … thanks for the comment, and happy to help. Feel free to contact me directly if you have anything you’d like to discuss.



    July 10, 2008 at 19:29

  3. TD Canada Trust has a Facebook application called Split It that allows roommates to figure out how to split costs (rent, utilities, etc)


    October 10, 2008 at 22:53

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