The Bankwatch

Tracking the consumer evolution of financial services

Consumer lending evolution | Deloitte

A Deloitte survey on the latest experiences in consumer lending.  The biggest finding is that 11% have experienced a negative credit event for the first time in the last 2 years.

The next chapter in consumer lending | Deloitte

To determine the scale of the challenge facing the banks and to find out how consumers have been reacting to these developments, the Center for Financial Services sponsored a survey to sample a national sample of U.S. retail banking customers. According to our survey, many consumers are still dealing with the aftermath of the financial crisis and recession of 2007-2009. In particular, fully 11 percent of bank customers experienced a negative credit event for the first time, jeopardizing their credit worthiness and causing lenders to be less willing to extend them credit at the very time they need it most.

Written by Colin Henderson

December 5, 2010 at 21:58

Posted in Uncategorized

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