Consumer lending evolution | Deloitte
A Deloitte survey on the latest experiences in consumer lending. The biggest finding is that 11% have experienced a negative credit event for the first time in the last 2 years.
The next chapter in consumer lending | Deloitte
To determine the scale of the challenge facing the banks and to find out how consumers have been reacting to these developments, the Center for Financial Services sponsored a survey to sample a national sample of U.S. retail banking customers. According to our survey, many consumers are still dealing with the aftermath of the financial crisis and recession of 2007-2009. In particular, fully 11 percent of bank customers experienced a negative credit event for the first time, jeopardizing their credit worthiness and causing lenders to be less willing to extend them credit at the very time they need it most.
