The Bankwatch

Tracking the consumer evolution of financial services

RBS system crash leaves customers without access to their money

RBS sufferred another crash of their computer systems resulting in customers having no access to debit and credit card systems on Monday.  They are the only bank I am aware has their own wikipedia page devoted to their system problems.

This latest crash was similar to June 2012 when millions were left without access to their money.

RBS apologises for Cyber Monday technology breakdown

The IT glitch – the bank’s fourth in two years – left millions of customers of RBS and its NatWest and Ulster bank subsidiaries unable to use credit and debit cards for three hours on Monday evening. Websites and smartphone apps were also affected.

Written by Colin Henderson

December 3, 2013 at 10:41

Posted in Uncategorized

2 Responses

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  1. Seems that’s happening right now with Wells Fargo in Philadelphia. SSI check day and so you know all those people at the bank really were counting on getting their money.

    Karen Wainwright

    December 3, 2013 at 12:35

  2. […] Complete story at source: The Bankwatch http://thebankwatch…. […]

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