The Bankwatch

Tracking the consumer evolution of financial services

How not to manage IT failures

These are not quotes you want to see following a catastrophic IT failure such as hit UK NATS just now.

Traffic control failure hits London flights

  • He added: “We think it’s the whole of the UK,”
  • He added the airport had no idea precisely what caused the problems. “We’ve got no idea how long it’s going to last. We’ve got no further information at the moment.”
  • NATS said its engineers were en route to Swanwick to identify the problem. They would not give any further details but other than that it is a “technical problem” [ed. en-route from where one wonders?]

nats

Written by Colin Henderson

December 12, 2014 at 11:37

Posted in Uncategorized

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