Flywheel addresses a gap in Uber
Flywheel fills a function missing with Uber. We all love Uber but it hasn’t overcome the basic flaw that taxi drivers are drawn to the immediate prize that they call fishing.
When the subway is down, during rush hour, or old ‘customer demand’ habits arise taxi drivers flock to the best areas to fish for fares.
As a customer of cabs, this means that I cannot get an Uber cab at precisely the times I need it most.
But if I can flag a cab I would like to pay with similar to Uber with a couple of clicks. Flywheel is addressing that space. It will be interesting to see if Uber can extend their service somehow to address this gap for flagged cabs.
Flywheel, the taxi-hailing app that is in seven cities along the West Coast, is rolling out a new feature that will allow users to pay for normal cabs via a mobile app — if the cabbie is part of Flywheel’s network. Called “Pay by Flywheel,” the feature will allow users to take advantage of both the ubiquity of taxis and the convenience of mobile payments — and, therefore, act as a challenge to Flywheel competitors Uber and Lyft.